Trimmed, blow dry. I don't think I was offered deep condition as requested and paid for. Their pc system was down so they couldn't verify what I booked for. Booked via treat well website.
The hairdresser tried very hard to lecture me on hair maintenance ie..hair brushing.
Overall the experience felt rushed & please do not lecture your clients in future unless asked.
I arrived on time for my appointment and had to wait 30 minutes. After finally sitting down, my nails technician was very slow in cutting and filing my nails and trimming my cuticles, and then started to snip my skin rather than my cuticles. Finally they replaced her with a different technician who was much faster and obviously more experienced. I left just shy of 2 hours for a shellac manicure with nail polish stained on my fingers and several bleeding cuticles. The management seemed eager to please, but in general the place did not seem organized. A shame, as it's just around the corner from me.