Hairdresser wouldn't let me decide how I wanted to cut my hair or which colour. Wanted it cut a shorter length and he said no. Wanted it dyed a darker colour, he also said no. Paid extra to get director and was served by someone else.
Didn't have any record of my booking. Therapist couldn't speak English, so found it hard to communicate that the wax was way too hot. She was friendly and smiley though. Wasn't given any privacy whilst I changed or given a towel when I asked for one. Felt quite uncomfortable as there was a group of elderly men sat outside the room talking the entire time.
Based on the results after the first wash it is unlikely that the treatment will last quite as long as treatments I have received from other places but it is half the price.