This was a good value wax. However they called me the afternoon of my appointment and said I had to come in early which meant I had to leave work earlier than planned. I booked for a hot wax and was given a strip wax, but I was still made to pay for a hot wax. The lady was very nice and even though struggled with English helped keep me at ease. It just felt quite unorganised and like they just wanted to get me and out as soon as possible.
My nails have bubbles and sharp bits on the edges. They had limited amount of colours so I couldn't have any of the colours I wanted whether that was a deep pink or a dark red. Only one member of the staff could speak English (which in any normal situation is completely fine) but she was having her hair done so being able to communicate what I wanted was difficult. The staff were sweet and smiled lots. They spent 10 minutes looking for a hand lotion that didn't exist so they could finish off my treatment but unfortunately no such luck.