I had an amazing experience. I was a little hesitant that the salon was in a barbershop that was under construction however, my hair came out fantastic and just the way I wanted it! My highlights are amazing and toned to perfection, not at all streaky. I was amazed at how the hairdresser was able to defrizz my hair and make it the sleekest it's ever been. I would love to know what serum they used when my hair was wet and before they straightened it but I forgot to ask. Overall 5 star experience.