Penka is a real angel. She took really good care of me, even bought me a bottle of water :-) she was super friendly, quick and really professional. I'll definitely go there again.
The beautician was lovely, it's just unfortunate she didn't seem adept in what she was doing. I was left with wax all over me which has been very tricky to remove without removing what was left of my hair (I had gone for a Brazilian!)