I was early to my appointment but was accommodated and seen pretty quickly. Pary was polite and professional in her interactions. However I was very disappointed with the fringe trim service. The fringe is heavier on one side than the other. I also had to request that the fringe be blended into my face-framing layers; a request that was met with surprise. The fringe still does not blend into the rest of the haircut seamlessly and looks like a chunk of poorly cut hair.