I go in and say “I’m growing my hair long and would like a light trim.” We agree on the length to cut at about 1/2 an inch. The dude takes off close to 3 inches. I say what part of “light trim” did you not understand?? From now on I will ask the barber to repeat what I said….why bother….don’t they always do what they want to do anyway, right? I also paid for a shampoo, £21, and my hair wasn’t washed. Never again will I return to these guys.
I asked for brunette and blonde framing from blonde highlights, the top half of my hair is now brunette and the bottom blonde. Didn’t realise how bad it was until I left the salon. Absolutely gutted always had a positive experience until today. Hairdresser also absolutely yanked my hair to the point of tears.
I get a blow dry every 2 weeks and tried Jackson’s for the first time and it was a horrific experience. My hair was pulled so hard that I now have intense pain in my scalp (almost a month later) and I am experiencing hair loss. During the blow dry I was asked to put my head between my legs for them to do the back of my hair (NOT normal) and the staff were incredibly rude. I am not a fussy customer but this was truly awful.