Jade was lovely, she put me at ease and was great to chat to. It was my first Hollywood wax and it was fairly painless, mostly just to Jade's technique. I was very happy with it. However after I got home and checked my leg wax, the front of my lower legs were stubbly. The backs of my legs were fine, but the front of my legs were not smooth at all. The cover on the salon bed also looked like it needed changing as it had old wax on it and the floor also needed mopping especially as I was barefoot