The therapist did a good tidy job of my nails, however, she managed to cut two of my cuticles using the buffer and so it was pretty painful when applying the alcohol! The quality was otherwise good, and the nails look good - I am happy with them. Also I wouldn't sell this service as a Gel Nail pedicure, as it was a paint and file basically. Someone was finishing their nails drying when I arrived, and so I had to sit on a normal chair with my foot on the therapists knee (which probably wasn't comfortable for her either!), so I would also suggest getting a second pedicure chair, or moving someone who was waiting for their nails to dry into the normal chair. Otherwise good!