Upon arrival I was pleasantly greeted and offer a hot or cold beverage of my choice (latte!) I filled in a brief form and Ali lead the way to the treatment room. A fabulously clean room. I had Russian eye lashes and an eye lash tint done. A very relaxed environment with an experienced and friendly therapist. I couldn’t be any happier with the result! The heated chair and relaxing music was also was a bonus! I’ll be back for refills - thank you x