My 1st time at a laser hair removal clinic: I asked how long It would take and was told "15 minutes". My response "perfect; I can come in during my lunch time". However, I was at the salon for over 30 minutes as I had to complete a 4 page questionnaire which asked questions about my health, medication and lifestyle (this impressed me) and wait for my answers to be reviewed by a professional and hAve a discussion about 'does and dont's' b4 and after laser hair removal. The actual patch test did take around 15 mins. My suggestion: give clients a more realistic time frame. (I had not told my manager I was having a long lunch so was expected to take 30 minutes total). Staff very professional and pleasant. I'm looking forward to my 1st treatment.