The experience was overall amazing. Leanne was fantastic, very experienced to do the laser hair removal. She was very patient n was checking all times if the treatment level of laser was Okay. She proactively booked future treatments. In 3 treatments I have noticed the difference. The new hair growth is scanty n growth has slow down. In addition, I have requested Skin Image to postpone 1 of my treatments n they have co- operated n been understanding. Thanks for the great service.