Staff was absolutely lovely. I love my perm! My hair is stubbornly straight and the last perm I did in Japan basically failed as it lasted only 1 or 2 days. Another salon then told me that my hair is not suitable for a loose perm as it is too straight and dry (hence the perm needs to be a tighter one, which I am not keen on). It has been 4 days now since my perm at Jeju and it looks just as it did on day 1 - loose, bouncy and just the way I wanted it!! Also, hair does not look or feel damaged from the perm. Very very pleased with the perm so far, thanks so much! Highly recommended!!