The straightening seems fine so far, but the haircut was absolutely terrible. My fringe was cut choppily and my hair was cut far too short and layered when I specifically asked for no layers. The staff are friendly but there are some inexperienced people on the team.
I was quite nervous going in, because I haven't had my hair coloured in a long time, but as soon as I sat down I felt at ease. I felt like staff is very professional and I can just let them them do whatever they think is best.
The stylist was very friendly. I had to wait a few minutes for my haircut. The effect was not as stunning as something I could get for the same price elsewhere.