Jena Beauty Salon Reviews

315 Harrow Road, , Wembley, Greater London, HA9 6BA

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Reviews are written by customers after their visit.

4.9
1084 reviews

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Written by our customers, so you know what to expect at each and every venue.
This a honest review. Bad haircut and doesn’t accept card. I had booked for wash and cut as treatwell says exceptional for haircut. I told that I wanted a pixie cut. They didn’t have trimmer or shaver so the edges were left rough not clean. The hair was cut uneven and had to go for another haircut. When I gave them £50 note she used a currency pen to check and said it was fake. She didn’t know how the pen works. There was no brown/black mark, so the note was good bank checked. Felt insulted.
Maha made sure she knew how much I wanted cut before she started and checked in with me throughout. And her blow dry was fab!
Bad customer service
Lovely, friendly staff and an excellent hair cut - exactly what I wanted. Thanks so much! Will definitely be coming here again!
Really professional, felt safe, not judged, and nice clean salon.