I waited for about 30mins and everyone who came after me got seen to... Then waited another 10mins when I got up to ask how long they would be I was told half an hour-45 mins so in total I would wait 1hr 30mins for a 45min infill treatment.. Absolutely appalling.. I used them every 2-3 weeks for infills. They have lost me for good I cannot believe the way you get treated.