Jennifer's Nails - Colindale Reviews
273 Edgware Road, Colindale, London, NW9 6NB
Check availability and book onlineReviews are written by customers after their visit.
793 reviews
I was really disappointed visiting this salon - I have been here a few times before and have always been so impressed with the speed of the service I've always come back. I showed up for my appointment and the staff failed to acknowledge I had pre-booked an appointment. 25 minutes later I was sat down and began on my take off, full set acrylic and shellac treatment. At this point I was quite angry as it was a Saturday and I had plans so didn't want to be sitting around in the salon for hours. The woman who did my nails barely spoke English, like most of the staff, she rushed my nails and they don't feel very secure now it will only be a few days before I'll have to get an infill. Then the worst part was when I went to pay extra (for my shellac, the take off and redo I had paid for through Treatwell with a Treatwell discount) and the woman insisted I hadn't paid and I needed to pay £45.00. After showing her my mobile confirmation and 'paid in full' she refused this was genuine... Eventually I gave up as her English was ridiculously bad and I paid her £45 - even though I had paid through Treatwell!! I will be avoiding this place in the future, it was far too much hassle and too embarrassing arguing with the staff in front of the rest of the salon.
Treatment by Employee1•Hard Gel Extensions & Overlays
Always a good experience, no waiting everytime I enter the shop.
Treatment by Employee4•Other Nail Extensions & Overlays
The staff were nice and my manicure was very good.
Treatment by Employee4•Manicure
Kevin was great. Helped me choose my colour and the nails have lasted a long time. Will definitely go back.
Treatment by Employee4•Other Nail Extensions & Overlays
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