Jenny was extremely friendly and did a good job with the couple of treatments I booked. The hollywood wax was a combination of strip and hot wax and she finished with tweezers to ensure she got all the last hairs remaining. Jenny was very caring and she suggested we do a patch test before the eye lash tainting to ensure I didn't get an allergic reaction. She was able to see me the following day to finish the appointment. Jenny is very friendly and personable.