I generally find it hard to find the right place to have a Hollywood wax, especially if we consider the degree of intimacy of the service. Yet, I have to say that Rose was extremely nice, attentive and thorough, helping me to feel comfortable since the first second I stepped in the store. I was running late and was afraid to miss the appointment, once I arrived (10 mins late) Rose was super understanding, and, despite the lack of time, the wax was perfect. I truly recommend it!