Left white bumps on the waxed area, and didn't seem to know how hot the wax should be (asked about 15 times if it was too hot, which she should have known). Not sure what the white bumps are but hopefully not something I picked up from unsterilised equipment.
The therapist was really helpful in making sure I chose the right treatments for me. The only issue I had was 30 minutes into an hour appointment someone was knocking on the door to tell her to go faster.