It says hot wax but I was expecting a hot wax, rather than a strip. There was a language barrier difficulty and the woman didn’t speak to me throughout the wax which was weird. All in all it was fine
Was kept waiting for a while, then told to go into the treatment room and waited there for even longer because their friend had popped in and they had a 5 min catch up while I waited. In total was there for an hour, for a 30 min appointment