Nails look beautiful, very happy with finished result. Massive choice of colours. HOWEVER - no attempt at conversation, staff chatting in their own language, doesn’t make you feel very welcome. They added £10 onto the price I booked through Treatwell so it ended up being £28 rather than £18! They also wouldn’t take cards so I had to go to a cash point and bring cash back for them. Very happy with my nails but given that I ended up paying a premium price it wasn’t a very luxurious experience.
After treatment was told I can not book online through treatwell if I wanted to collect loyalty points on their KK nails cards. When I said I always have done, he told me the manager told him this.
If the salon does not like it or want you to book online, then why does the salon have an online booking system in place with treatwell??