I went to see Jo for a consultation as I wanted to try and work with my natural silver/grey colour. Right from the start Jo made me feel at ease. She spent time explaining the different options and came up with a plan. She completed the process of going from dark colour to light by using a lovely ash grey with a pinkish tinge, and gave me a fabulous new hairstyle which enhanced the new colour. Super happy with the results and I can highly recommend Jo, she is such a great stylist!