Such great hospitality from this Italian hairdressers! My balayage was done with a lot of care but as colour can be quite unpredictable at times the end result was not quite as planned - I contacted Joelle Shades the very next day and explained my situation and I was welcomed back the same afternoon for a colour correction, I was reassured by my stylist at every step of the way and the end result was just as I wanted. Thankyou so much!