The haircut was good, but I gave 3 stars for 2 reasons:
It wasn't clear when I booked that the price was for a haircut only and I had to pay £20 extra for the blowdry. It's standard everywhere that a haircut price includes a blowdry so I find this very deceiving,
I arrived on time but there was no one there to do my hair and I had to wait 30 minutes before I was looked after. There were other people working there who could have started to wash my hair to get things moving quicker but they didn't