Joelle Shades - Woodberry Down Reviews
Unit 2B Rowan Appartments, Woodberry Down, London, N4 1FS
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1795 reviews
Balayage treatment was done wrong and opposite to what I asked for, most hairdressers struggle with English. It was then re-done straight after, which damaged my hair a lot. They also charged me an extra £25 for a toner (this happens every time: extra charge for washing my hair, for blowdrying it...) which was not specified when I booked the treatment via Treatwell. It was meant to be a 1h 40min appointment and I was there for 4 hours. Will not be coming back and will not recommend it.
Styled by Riccardo•
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Fantastic haircut! Will definitely come back
Styled by Riccardo•Ladies' Haircuts
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They said it would take 1hr40 when I booked for a balayage and blow dry. I was there for 3hr15. I understand things can take longer, but that is an unrealistic underestimate (I only have medium length hair).
From the beginning I was told I’d need a toner, which was an extra £20 straightaway. Surely this is always part of balayage.
They have the same songs playing on loop. Staff were talking Italian over you, which is not polite, and sitting on Facebook on the computer (visible to customers).
I asked for a bouncy blow dry, even though I was way over time, I wanted to at least walk out with the desired end result. They had no rollers and not enough clips to curl my hair. I reminded them I was in a rush, so 2 people were blow drying at the same time. In the end, I had to tell them to just stop because I had to leave. They then had no texturising spray and just hair spray.
The colour is fine but the rest of the experience was just not worth it.
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