The massage is one of the best I've ever experienced, Joanne is a real skilled professional, she listens to what you tell her but also diagnoses your problem as she is treating you, using a full range of techniques including hot cups and hot bamboo. I've had real progress with problems that I assumed I would have to live with and that no physiotherapist or massuese has been able to address previously but Joanne has made me believe that I can be free of the pain and tension that I was suffering.