The salon is lovely. The staff are very nice and friendly and there us a cute fluffy chiwowa that you can cuddle and sits on your lap while you're having your done. Unfortunately my hair is very dark so they couldn't get it light enough, no matter how much they tried, 3 attempts, and now I have orange roots. So I'm quite sad. I know they tried their best and everyone else walked out the salon looking fabulous. I just wouldn't recommend it if you have very dark hair wanting to go light blonde.