Overall outcome is great, but the staff is very disorganised. I had an appointment at 1pm didn't start until 1.30. Once colour was applied I was left alone which is fine, but they've struggled to find someone to wash it off after 30 mins as everyone was busy with other people. Seems like they take on more jobs than they can handle and they are rushing around between clients. As much as I like the outcome of my colouring and haircut I would not go back to this salon...