Madhu was a little late with her last appointment and I had to wait for 5 minutes; however she more than made up for it. I had a cup of tea and read a magazine. Soon, she got to work on my hair (which was dry, brittle and shapeless), we agreed a inch was sufficient for both of us; she proceeded to shaped my hair giving it a new lease of life. She was chatty and I took her comments on board for product recommendations. Finally, the blow dry! It lasted for 3 days, and was still voluminous and curly throughout. I cannot recommend her enough, and will certainly be paying another visit in 8 weeks time.