As soon as I went in I was welcomed. The salon is wonderfully decorated- the room where the reiki took place was beautiful. The presence was very calming. Michelle was extremely welcoming and calming. This was my first reiki session and I absolutely adored it. I felt a new energy come over me and really enjoyed the full session. Michelle discussed how the session went and could not have been friendly and offered advice on what came up in the session. I will definitely come back and recommend anybody to this.