Impersonal, rushed, very average manicure, pedicure a bit better. It was pretty uncomfortable as they did the mani and pedi at same time so I had to keep stretching my arm across to the manicurist who was squeezed between the 2 pedicure loungers. It all felt really awkward. I was left for ages under the drier and finally asked if I could leave. Not impressed. Wont be back. Normally I always tip but this time I left it. If you want a tip you can at least make some effort at service.
They did a really great job, very thorough and professional. For the price I was expecting a rushed job but it was much better than many more expensive manicures I've had. I also really like how they have nail dyers so that your nails are 100% dry when you leave.