Worst massage experience ever, they were running half an hour late and just kept me waiting with no view on how long they would be and as a result I was late to return to work and luckily avoided a parking ticket! Could also hear other customers talking throughout the treatment and my treatment was interrupted by another member of staff who felt it appropriate to walk into the treatment room. Very unprofessional and not even a deep tissue! AVOID.
The stylist put her finger in my eyes a few times and pulled out a few hairs. Then she cut sides uneven. She tried to fix it, but couldn’t. When I said about it, the other stylists came and started to shout at me that I was wrong and that I “was angry since the beginning”. She tried to fix my hair,but she was very angry and didn’t want to to it properly. So I still had some hair shorter and some longer. I was in tears, but she just left me in apron, said “finished” and went away.
It took 1.5 hours to washout and blow-dry
I asked for no layers at the front and I have layers
I asked for layers at the back and I do not have them
They don't take card, cash only and the nearest cashpoint charges you to withdraw
Arabic music was a bit of surprise and disappointment. I thought this was a salon for everyone
I'm so disappointment and will have to book another somewhere else to try and get what I actually wanted
I paid for a colour and cut on Treatwell and when I got there was told I’d have to pay a further £40 on top of what I’d already paid. I was barely spoken to. They were trying to do about 3 other people at the same time so my appointment ended up lasting 4 hours and then was very rushed at the end.