Arrived and had to wait a little , wasn’t asked about any medical issues and didn’t fill in any forms which I am used to, asked if I have any pain once massage started, the lady said sorry but walked outside to greet a passenger as the walls are thin you can hear a lot. The massage was good and staff are friendly however hands weren’t washed and after body and feet were touched I then had a massage on my face which i actually had make up on so it was a little uncomfortable it would have been nice to either have washed hands or ask if it’s ok to give a face massage. Massage was strong and the place is nice with parking 2 mins walk away. Just be clear to state any medical conditions and to ask for hands to be washed if face is touched . Thanks