The reception area was pleasantly presented..but I did find it but strange to be served by men. It was a women's session, perhaps should have been served by females. No matter. Then the overall experience of going downstairs asking other customers where to go for changing of clothing etc. Getting our own towels. What.i feel was perhaps they should pack less people n been a bit more attentive to the ones already there. I will definitely go back. the black soap wasn't enough, steam was miserly u
Treatment by Attendant - 01•Steam and Sauna Therapy
Very mid, they are polite but lack attention in many areas, we paid for robes and never received them, the hygiene was very questionable, when cleaning after each treatment, no privacy so treatments are all done publicly. A bit of waiting around and no communication on process or next steps. Also dont check allergies before applying products to bare skin which is very dangerous. Although they seemed like a lovely team, i wouldn’t go back.
Treatment by Attendant - 01•Steam and Sauna Therapy
I was very pleased from the massage done by a lovely lady Vanessa. She was professional, friendly full of good energy and really skilled. She is full of knowledge about human body and wellbeing. She tailored her massage techniques to my needs and I received the best massage possible. Thank you. Really recommending this lady!
Wouldnt really call it a spa but the massage lady was brilliant and the steam room lady was really friendly! The suana room and facilities were really clean
This place is truly a hidden gem! It’s incredibly clean, and the staff are exceptionally kind, always checking in to make sure everything is perfect. I brought my daughter here as a surprise treat, and it absolutely exceeded our expectations.
We enjoyed a Hammam experience with Ilham and a wonderful massage from Vanessa. Ilham has such a calm and soothing presence—she explained each step before proceeding and constantly made sure we were comfortable. After the scrub, my skin felt so smooth.