My gel manicure was not a manicure, I did not have my nails filed or shaped. the gel colour was not accurate and the finish was gloppy and lumpy. there was excess gel all over my nails and fingers and the gel started to peel off after one day. by the end of the following day they had all flaked off. I will be requesting my money back and would not recommend.
went for waxing and overall was ok
went also for shape and feet nail - not satisfied at all, she had to do it again and i think i could have achieved the same result at home, so quite disappointed. The staff was friendly though and tried her best but ...
I did not find the place relaxing and so clean
I dont think i will go again to this place
Good bits:
excellent waxing service
my eyebrows are looking FANTASTIC, the shape is just brilliant
the pedicure was fabulous
soft towels and small touches were rather nice
GREAT value for money
Bad bits:
regardless the small touches, this is a pretty scruffy salon
not an indulgent experience, it feels more like you're going in for routine servicing
the receptionist guy could do with some customer service training
Being the last customer in the place felt like an imposition
The pedicure was great. The lady who took care of my feet was really nice and detailed-oriented. I was installed in the basement where it was really quiet so I was able to relax and enjoy being pampered.
I liked the lady who waxed me and she understood that I had sensitive skin and tried as much as possible to be gentle. She was talkative and sweet however when I finished the treatment she had mentioned that there were lots of treatments on discount that particular day and I was interested in having a look at them but the reception lady who was very polite kept trying to get me to put some money down to secure a price which I understood but I was clearly not going to but they kept pushing and I didn't want to be inpolite. However I thought the lady who did my treatement was very good and I would go back if I could get a similar offer.