As soon as i arrived I noticed the nice white prestine salon. Everything organised and tidy. The staff member who welcomed me was very well spoken, and friendly. I was taken to Anu, the lady who would do my body wax. She did an amazing job very thorough with her waxing making sure all hairs were gone. And we had a nice natter and I felt very comfortable. No faults. They're located in my area which is fortunate for me as will come again when I need to wax.