Hi, this is in response to your reply to my review on 31st August. I arrived at the salon at 9am so was not early for my appointment and the salon was not manned from 8.45am as the stylist was just getting out of a car and opening up while myself and another lady stood outside. I believe the other stylist arrived another 10 minutes later. The stylist did believe she was doing the other ladies hair until I pointed out that I had booked her. Your response made out I was wrong, no need to call me.
My first appointment got told to sit in a chair when I went in then left there. Stylist was running 20 mins late and no one even came over to tell me this or apologise. Blow Dry was average but no products used or offered. Gave it another try and they were just opening shop as I arrived and we were left standing outside then a mix up with who was actually doing my hair, very lack lustre and I will not return.