Hi I’m really upset. I booked this appointment as I had a photo shoot that afternoon. I asked could I see photos of the hair style I’d booked in for. I think the stylist is a lovely person but alarm Bells started ringing when she didn’t put any conditioner in and washed it very quickly.. I asked her about the conditioner, she said of course I did ! (she didn’t) I said but my hair needs conditioner because it’s tinted. She said ‘you bleach your hair yourself?’ (I feel implying it was a home kit) i told her the current UK L’Oréal trophy champion does it every 8 weeks and I fly home especially. Okay the upshot of my visit... this stylist at Kara’s Blow Dry bar... made My hair look wispy, tired and flat and I commented on this too and I told her thought it looked bad and she said ‘you want it back combed?’ I replied ‘You don’t backcomb treated blonde hair it will break’
I’m at my wits end as I left with a ‘slight curl’ all different directions not cohesive or preened like any photo you showed me. I sat there and wanted to cry as I looked in the mirror and the static from the brushes and dryer was making bits stick up straight ... I looked like a joke with spikey on my forehead - like the scene out of the film ‘There’s Something about Mary’
I pointed at it and asked ‘what’s that?’ She replied that’s your baby hair. I asked for some serum she gave me the teeniest amount and I tried to flatten it myself. I had no hair products with me and no time to go anywhere else or home to get my own products
It was a very windy day & by the time I got to the photographers house and had my photos done my hair was as flat as a pancake, dull, lack lustre and wispy. I use three kerastase products at home when I do my hair but thought I’d treat myself not knowing she wouldn’t condition it ( I was only a few minutes at the sink and she didn’t massage the product properly to lift the roots) I was in and out in less than twenty minutes. I’m upset that the photos are no use. I have to now pay to get them redone they say your hair is your crowning glory. There was no glory or crown on this day... stingey on product and on time creating a big disappointment. I’m sure she’s a lovely person. Very chatty but patronising regarding any concerns I was voicing about the style I wanted but wasn’t getting.