Kenkala Beauty & Wellbeing
2-24 Kensington High Street, Kensington , London, W8 4PT
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Venue reviews
6 reviews
I booked the massage for me and my girlfriend, as a treat for her birthday. They cancelled the massage on the day for some reason with the venue which I cannot totally understand. This is a shame. If customers cannot cancel within 24 hours / still need to pay even if they cannot attend, should there be some sort of requirement for the service provider?
Treatment by Amber Haley
Firstly I was running late due to train issues, when I eventually arrived about 20 mins late I was just expecting my massage to be cut short which would have been completely fine. I wasn’t rushed once I got there and once done with the formalities the massage started shortly after. I was just expecting the remaining 30mins or so left of my 1hr massage.
My massage with Alisha was very good and relaxing. Happily to my surprise she had still given me the full hour despite my lateness. Furthermore she told me to take my time getting ready after the massage even though I noticed it was past their closing time.
A great lesson in customer service.
Treatment by Alisha King
Alisha was brilliant. One of the best, most relaxing massages I’ve had.
Treatment by Alisha King
About
Kenkala Beauty & Wellbeing
2-24 Kensington High Street
Kensington
London
W8 4PT
Restore your glow with a visit to Kenkala Beauty & Wellbeing, a luxury day spa found within the Royal Garden Hotel on Kensington High Street.
Choose from a range of facials and massages delivered by expert therapists using high-quality products from the industry-leading skincare brand Elemis.
The clean, bright and spacious ambience makes for an ideal escape from the stress of the capital and each treatment is carried out with a personalised approach to ensure your needs are met.
The venue is located just a five-minute walk from High Street Kensington underground.
MonMonday
Closed
TueTuesday
Closed
WedWednesday
Closed
ThuThursday
Closed
FriFriday
Closed
SatSaturday
Closed
SunSunday
1:00AM–2:00AM
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