KEO Sloane Avenue Reviews
51 Sloane Avenue, Chelsea, London, SW3 3DH
Check availability and book onlineReviews are written by customers after their visit.
950 reviews
Love treatwell but I will not be using it to book this salon ever again. One of the most painful waxes I have ever received and the aesthetican double dipped in the hot wax (gross!). The aesthetican used a huge amount of wax and had a hard time pulling it off which resulted in a lot of painful tugging. I acknowledge that I have dark, thick hair but this has never been a problem for previous asthesticans.
Aside from this, the woman working the front desk was extremely unhelpful. I mistakening booked a Brazilian rather than a Hollywood and told her I was happy to receive a Brazilian instead. She relayed this to the aesthecian who indeed gave me a Brazilian. As I was leaving I was told I needed to pay extra for my Hollywood and had to explain that I received a Brazilian as discussed - and she apparently did not believe me (as if I was going to have to prove it right at the reception desk?). After checking again with the aestheican and further discussion she finally just let me leave but the entire situation has definitely turned me off of ever going back.
Side note, the photos look much nicer than the actual interior.
Treatment by Technician 2 - Ngoc•Brazilian Waxing
Gel Mani and Pedi: great
Staff: changed 3 beauticians. First one great. Second and third very fast (too fast!) working. Not very relaxing treatment...I mean this was not an “express” service!
Treatment by Technician 2 - Ngoc•Gel Nails Manicure
Pretty poor wax - the therapist left wax all over my skin, there was no antiseptic clean before/after and it was very painful. Also very expensive considering the terrible service.
Treatment by Technician 2 - Ngoc•Hollywood Waxing
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