KEO Sloane Avenue Reviews
47 Sloane Ave, Chelsea, London, SW3 3DH
Check availability and book onlineReviews are written by customers after their visit.
922 reviews
Great nail salon. However, every time I book I have to wait at least 20-30 minutes before they begin - disappointing. My toenails also chipped after two days... but the colour selection and pedicure experience is nice.
Treatment by Technician 2 - Ngoc•Pedicure
Very helpful staff
Treatment by Technician 2 - Ngoc•Ladies' Arm & Underarm Waxing
I liked the salon and the staff was nice!
Treatment by Technician 2 - Ngoc•Manicure
I booked a wax at Keo Spa, due to the salon I would have preferred to go being unavailable today. I told the waxing therapist to do what I had asked for, she told me for bikini areas (due to the sensitive nature of the skin) can only do hot wax. The place was not clean, i had to hang my clothes on a rack that had a lot of talcum on it, that now left marks on my clothing. I was charged £60 and I asked why there was a surcharge of £10 like that, and she said its because I requested hot wax?! I made a scene at the place because I had not requested hot wax. In the end she said I have to pay £57 and I did not want to waste any more time but told her I would complain. This is so bad and its acting in bad faith towards the consumer, one of the only times I request to pay at the venue - I feel like I am trying to be tricked into additional payments that I had already selected I did not want. Mandoo the waxing therapist kept asking if I wanted to brows, when I told her like 3 times Im not interested. The waxing situation, It was not even a question, I feel like it is unfair to trick people like this for some extra money. Given the state of the room that, which was not clean at all, sticky floors/chair and talcum spread everywhere. I do not want to go back to KEO space and I do not understand how they can get away with acting in bad faith like this and having poor hygiene conditions but yet charging above average prices. I thought that because of its location and images, it would be a safe place (understanding the higher price) but now I am genuinely upset.. I really did not expect this. I leave the UK tomorrow and this was the reason I wanted to get my wax today. If I had known, I would have rather went elsewhere for the same amount which I guarantee would have been a much better experience. If there was a 0 rating then this would suit it best. Worst salon in Chelsea by far for waxing
Ladies' Leg WaxingShow all…
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