I was not kept waiting. I was asked how short l wanted my hair it had not been cut for a long time l was asked how short and had some cut a then asked if l wanted it any shorter, l would recommend other people to ga and very satisfied with the final cut. Bit of a mix up as regard payment as l booked on line and did not have details in the salon of my payment. All sorted after l found proof of payment on my phone
Horrible experience. I booked a wax before going on holiday and had received confirmation. On the day I went to the salon and was told that the beautician wasn't in. I was offered another day but explained repeatedly that I was going on holiday the next day. At first the lady said they didn't have any booking for waxing that day. Then after checking throughly she found my booking. I asked her for a refund which she did arrange quite quickly. Still left me in a crappy position. Please if you book here call and double check that the booking is confirmed.
I had Elena this morning for a long cut wash and blow-dry. I have hair up to the bottom of my back and she did an amazing job and gave me exactly what I asked for. She was also very friendly and polite. Will definitely be coming back. Thank you Elena!