KESS Hair & Beauty Co. Reviews
248B Northolt Road, South Harrow, London, HA2 8DU
Check availability and book onlineReviews are written by customers after their visit.
142 reviews
DO NOT GO HERE, booked this salon as it had really good reviews but had awful experience. Staff were late, rude and unwelcoming. Pulled, knotted and broke my hair when washing (with cold water) and brushing. Don’t have enough characters to carry on!
Styled by Grizel•
Ladies' Dry HaircutShow all…
Haircut and toner were good. However, the light brown-haired lady was extremely rude and did not apologize for her misunderstanding regarding payment. She wanted proof of online payment, which I showed but she said it was 'not possible' that I had paid 4 days earlier than my appointment time and said she needed my details for her manager to call me. Turns out she had mistaken hairdresser's name in booking for mine and when I pointed it out, she just said that's fine. Will not be returning.
Ladies' Hair Toner
Would be helpful if staff did not fit other customers in, l arrived at 10.25 and had to wait until10.55.
I did not have my hair cut by Elana as a Mother and 2 daughters were having a dry cut.
Unfortunately this is not the first time people off the street have been seen first.
I travel from High Wycombe just to have my hair cut
Styled by Elena•Ladies' Dry Haircut
Was good, asked what I wanted, was all good
Styled by Elena•Ladies' Haircut & Blow Dry
Elena did my hair very beautifully although I can see other staff working there are quite disrespectful to clients which is disappointing.
Styled by Elena•Ladies' Haircut & Blow Dry
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