Kiana's Beauty Clinic Reviews
168a Grange Road, Bermondsey, London, SE1 3BN
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3583 reviews
I had my hair cut and restyled with Doru last week. My hair looks amazing, I cant thank you enough!! Love you guys
I LOVE THIS SALON! I am a regular at flash and have many different treatments all great quality and reasonably priced.. I have found the staff incredibly friendly
They tried to rip me off, thinking I did not understand their Vietnamese. Not to mention the unprofessionalism and miscommunication.
So I walked in asking for gel french nails. The girl at the front said a full set was £25. I said fine and sat down to get my nails done. I knew there was some miscommunication when the lady doing my nails asked what colour I wanted. I repeated that I wanted gel french nails. She said, "French tips?" I said, yes. She said that's an extra £5. I said yes, I know it's £25.
Her Vietnamese colleague came up to her during the process and said to her in Vietnamese, "that's £20, okay?" The lady doing my nails replied in Vietnamese, "She already accepted £25". They thought I did not understand.
I thought, hang on, if I'm going to be ripped off by £5 I want to at least know I'm getting exactly what I asked for. I turned to the colleague and said in English, "I'm getting the gel french nails, right?"
Then there was a whole conversation/argument about what "gel" meant. She tried to convince me that I asked for Shellac, as sometimes people think gel means shellac, and both Shellac and gel were £25.
The miscommunication is fine, I don't normally get upset over that. But to try and rip me off, give me something I did not ask for, AND have an argument with me about it was enough. So I walked out.
Very unprofessional. The Wahanda website shows they normally charge £20 NOT £25 for Shellac. Opportunistists, dishonest people.
It was clean and gentle, hardly any pain at all! The salon was also able to accommodate my last minute reschedule the first time round which was really good. The visit was very professional and very quick and efficient!
Hollywood Waxing
hello. experience was very good. The therapist was proffesional and good . salon clean and easy to find. accomedating. recomend it
Brazilian Waxing
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