Made a booking online then requested to add an additional service and they were very accommodating. Staff were really friendly and made you feel at ease. Great value for money and they cover a range of services. Room I was in for the wax was a little small - it would be good to have somewhere to put your bag rather than the floor. Overall would definitely recommend, and I'll be going back.
Kim is clearly very experienced and knew how to hone in on all my trouble spots, Kim is in no way an issue. But while the massage was nice, other aspects of the treatment left a lot to be desired. The tables were tiny, making it difficult to ever rest my arms, and you could hear people shouting and chatting very clearly from the front's hair salon. For £70, one would expect a more relaxing experience.