Was a little disappointed with the poor organisation on this visit. No one was there qualified to do the services I had pre paid for 3 weeks in advance. I was issued a refund for those service but was a hassle with the owner repeatedly calling me to speak to me whilst I was having my services. The acrylics I had done were nothing like the reference photo but didn’t want to say anything as felt to uncomfortable at this point. Am really hoping was one off as generally the staff are really lovely