Klaudd Day Spa Reviews
40a Woodford Avenue, Gants Hill, IG2 6XQ
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392 reviews
Time of appointment was changed 3 times as walk-ins had taken priority over my booking, although I was kept informed by text. I was seen 10 minutes late, the therapist, although extremely nice, spoke very limited English which made communication difficult. The treatment itself was poor. I've had eyelash extensions enough times in the past to know what it should entail. Firstly, they weren't individual they were the clumps of lashes. No form of barrier was placed below my lashes to stop my eyelids from sticking together or glue residue from going into my eyes - when the treatment was over, the therapist had to pull my eyelids open and the pain from that plus the strong glue was horrendous!! She told me it was normal but I have never experienced it before! I had a proper look at them when I got home as I wasn't able to look properly in the salon due to the pain - they were stuck onto my eyelid?! Not only that but the amount of glue she had used was rediculous, half way up my eyelid and massive clumps in my natural eyelashes. Come 4.30am, I was wide awake with the pain of the clumps of glue digging into my eyelids, so I had to get out of bed and remove them with facial oil - which wasn't easy or painless as they were stuck to skin and not lashes as they should be!! Complete waste of money and extremely disappointing. The staff however were very pleasant.
Eyelash Extensions
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The place has been referred to me by a close friend. Under a new management, the place became a delight for whoever wants some pampering. The services are great and staff has excellent customer skills. A real pleasure every time I go there.
I've been a regular client for quite some time now and the services there never disappointed me. There's a fair quality-price report and also the way you're being treated makes a huge difference. You're never just a client, you're also a friend. I did and will recommend this place to anyone who wants the best.
I've found this spa by accident when visiting a friend in the area. I was very pleased with the quality of the service and the professionalism of the staff. I had a haircut and the result was what I wanted. I will definitely visit this spa again and try out many more services. Thank you Anca, the barber/hairdresser, see you guys next time. :)
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Wonderful staff and atmosphere. I especially enjoyed the massage, Adina the masseuse was absolutely wonderful she also did my waxing which was almost pain free, I really love her and she will definitely be my regular waxing/massage girl . A perfect pampering day that left me feeling energized. I would definitely go again! The staff were friendly and helpful. The facilities were clean and comfortable. Very nice manicure and pedicure, really professional and neat. I also had my hair done and was absolutely brilliant. Great value for money. Would recommend to anyone and I would definitely go back to visit again.
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