On my first visit to the salon I realised I had left my card at home, the receptionist was more than understanding and said I could return to pay after my treatment. I then had Shellac on my nails and the technician did a fantastic job. I had broken one of my nails, and she was always attentive and checking if I was in any pain while she buffed & filed. I returned the next day to get HD brows done. The therapist was again very attentive and talked me through everything she did. I was very pleased with the results. I will definitely be returning to Kleo salon in Putney regularly. Great staff, great value for money and not rushed in and out! On top of this, you receive a loyalty card which is a great bonus.