Got to my appointment 15mins early and the door was locked....not a good start. When I telephoned I was told to come at 5pm the time of my appointment as she was still waxing someone! Waited till about 520pm before she started. Clearly not enough staff. I asked to use the toilet and was told they didn’t have one. If you offer intimate waxing services, your place of business must have toilet facilities. The therapist was pleasant enough and the waxing itself was fine but she was clearly overly busy and working alone and it all felt very rushed. For the price paid and based on my overall experience, I will not return.
Brilliant service. Friendly staff, very quick and experienced. I have very thin & sensitive skin so if not correctly waxed my skin peels but Kohinoor was very gentle and carful of my skin type. I will defiantly be going back. Weekends can be busy so best to call ahead and book a slot but a few people came in while I was their and the staff were very accommodating and gave accurate waiting times for walk-ins. Prices are very reasonable. good value for money.